We have compiled
some of the most frequently
asked questions below.
Which payment methods can I use?
We accept Paypal, American Express, Visa and Mastercards.
Do I have a warranty?
Yes, all watches come with a 2 year warranty.
How do I change or cancel an order?
If your order has not been shipped, please contact us with your order number.
Can I change my address?
Once the order is shipped, by M degrees is unable to change the address on our end. However, please contact us so we can discuss further steps with you.
I have not received a confirmation email?
In case you did not get any confirmation email or tracking information, please feel free to contact us so we can check further.
How do I know that my order has been shipped?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
I have received the wrong product?
If you receive your package and it is not what you ordered, please contact us immediately.